Once implementation is done and testing is finalized, now it’s time to train! We start with the superuser and admin training from there, we move into end-user training. From there, we move to a standard UX/UI and UAT process for each of the sprints to ensure the highest quality and that there are no production issues. This is done through our unique process of a multi-point inspection on each critical function. Once we’ve gone through the initial phase of the implementation and design, now it’s time to begin the process of testing and user adoption. ![]() You can read more about this process below or Here. During this section, we are working on our process of agile-fall to do the implementation. This is the most critical part of the implementation. With this, we’ve spent time working with your time on getting the foundation right before we ever configure a screen or move one KB of data. We believe in measuring twice and cutting once. We take this period to work through business processes, training, process design, and best practices and the user adoption paths and designing the detailed information around how we are going to implement everything else that users touch and use. This is the most critical session for the success of the implementation of Dynamics 365. These are the heart of the design sessions for technical components in your Dynamics 365 implementation. We will review data migrations, system integrations, data quality and clean up ETL tools, and more in these workshops. Technical design is a series of workshops that we engage your team in to begin the process of documenting the complexities of your current tools and how we’re going to implement Dynamics 365 against it. Once we have engaged our architects, we begin documenting everything from users to security, data migration, and system functionality. We spend time working with everyone, from management to end-users, to review business processes and talk through the current pain points and reasons for your transition.
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